Kenneth A Xrh

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Verified Reviewer

To see why jobs are be taken of me that I'm interested in

Just wondering why is jobs being posted on the Ranstad at work worker app that are not available. And when there is a job that I click I'm interested in the job gets taken of my app with notification saying the job is no longer available. I try to call about the position and no one never answers the phone or return your call after leaving a voicemail.
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Christine C Fhv

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Verified Reviewer

Not pleased with Randstad

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I'm a 47 year old woman who recently went through my fourth lay off. Although I have 15 years of experience as an administrative assistant, my recent position was as a Data Entry Specialist within clinical research that I had really enjoyed.

Seeing how it took me 15 years to finally get to this position and knowing that administrative jobs are rarely the stepping stone positions that they are advertised to be, I was in the market for a similar data entry type position rather than falling backwards once again to a front desk. Obtaining a new position is very difficult these days with everything being through LinkedIn (basically Facebook for job seekers), so I decided to reach out to Randstad to see if they could assist. I submitted my information and resume on November 28, 2023. It didn't take long for the first, low paying call center job to be thrown at me.

I thanked the recruiter for the opportunity and politely explained that I was not interested in call center or administrative type positions and asked to be considered for any data entry specialist positions that became available. Three days later, I get another email from a different recruiter, asking if I was interested in a receptionist position. Again, I responded politely and repeated what I said in the previous email. One day later, three separate emails are sent out, slinging more customer service positions.

I didn't bother responding to those. Four days later, received information about a collections agent position. Again, didn't bother responding and beginning to get a little frustrated as no one seemed to be listening to me. Five days later - received another offer for a front desk position.

Once again, I thanked the person for the notification and AGAIN explained that I was only interested in data entry specialist position. I added that, if this was something that Randstad would be unable to assist me with, I completely understand. I assumed that was the case because I didn't receive any communication from Randstad for over a month.

Suddenly, a month and a half later, I received an automatically generated email from Randstand, listing the available positions they had. They were all administrative and receptionist positions so, needless to say, I was not interested.

Two days later, I get another email and, long and behold, a position was listed for a Data Entry Specialist with a surgical supply company and the salary listed was exactly what I had been making at my previous job. I immediately expressed my interest that night (Thursday) and received an invite (Friday) for a phone screening with Randstad the following Monday.

Monday came and, after going through the initial meet and greet process, I inquired about the Data Entry Specialist position and was told by the recruiter "oh, that job has already been filled and you're overqualified for it anyway". Very nice for Randstad to send me notification about a job that wasn't even available and, based on the email timeline, I highly doubt that the position was posted between January 29th and February 1st, interviews took place and a hiring decision was already made in three business days. I didn't say anything because, at this point, I had been out of work for almost five months and the bank account was beginning to drain.

I finish the phone call and heade out to the post office. Within 10 minutes of completing the call, I receive a phone call from a Randstad recruiter - would I consider an administrative assistant position? For the love of God - no, no, no, no, no.

A couple of days later, the recruiter I had the call with reached out to confirm that I wasn't interested in administrative assistant positions. I can't image what led her to that conclusion.

Not to mention, how I am over qualified for that data entry position, but not over qualified to go back to answering phones, ordering food and managing office supplies?

A few days later, another call was scheduled with different recruiters, but it was just another meet and greet type call. Which was fine - the more I had on my side, the merrier.

Now I will say that the main person I wound up working with was very nice. I truly believe she had my best interests at heart. Unfortunately, being out of work for five months was putting me in a desperate situation, not to mention wasting weeks of my time trying to convince Randstad in the beginning that I wasn't interested in call center or receptionist jobs may have cost me better opportunities.

The first position brought to my attention was a three month long temporary position with a dermatologist office.

This wasn't necessarily a bad thing as I would have gained good experience. Unfortunately, I am a near 50 year old woman and not a 22 year old kid looking to break into the working world. I explained that I loved the sound of the job, but that I couldn't afford to bounce around in temp positions anymore, being in limbo and no longer being eligible for better, permanent positions that Randstad receives seeing how I would be committed to finishing the temp assignment. And, believe me, the better opportunities ALWAYS suddenly materialize while committed to a temp assignment.

The recruiter did understand where I was coming from. Like I said, I do think she was great. Unfortunately, she got me at a desperate time.

Finally, a permanent data entry specialist position becomes available. It involved a pay cut - a very large pay cut for my salary history, but at that point, my bank account was continuing to drain and I had already sent out over 200 resumes.

I needed something and accepted the pay cut. I was hired and I sat around for two weeks for the job to start.

On my second day at the job, I learned that it wasn't only a huge pay cut I was taking. I've seen a better benefits package at a retail store. Whereas most companies today offer two to three weeks vacation from the start, this company made you wait six months to just get five days.

Then you only earn one day a year, so it will take you five years just to get too two weeks. Believe me - this was not about my inner need to jet off to Europe as soon as possible. This was about me emailing my aging father up north and letting him know that he will not see his daughter for six months. It was also about people who will be forced to come into work, sick as dogs, because you're given so little time to take off when you need to.

One would think companies would have learned the lesson after Covid, but apparently not this place. I doubt there was even a 401k. If there was one, it wasn't brought to my attention during the orientation. Other basic benefits also seemed to be missing.

It sounded like the last hire had been a "problem employee" and the company wanted to be sure not to make the same mistake.

Well, that wasn't recent. That was over four years ago. So, not the most recent hire and certainly not something that I should be suspected off. But, it did seem to be come my cross to bear.

I also found out that nine people had been through this position in the last six years. Well, they all couldn't have been wrong and that was a huge red flag. But, this wasn't brought to my attention before I accepted the position nor was the lousy benefits package (if that's what you want to call it). They claimed to have sent a welcome letter.

I won't say that they're lying, but I will say that I never received it. Heck, I started working without confirmation of what the salary was.

Sadly, knowing that there was no future with this company and that it would prove only to be a daily reminder of my former company laying me off so the CEO could make more money, I didn't return after the second day. It was just too great of a loss. I was willing to take the hit in pay, but the hit in life/work balance was way too much.

As I saw it, why make this company continue to train me when I knew that my only goal was to find a new job?

I'm sure Randstad will never offer me another opportunity due to the fact that I walked out. I will not fight this, but I wonder what would have happened if A) Randstad did not waste my time sending me the call center and receptionist jobs which I told them ad nauseum I wasn't interested in, B) if the company that hired me didn't hide their lack of a benefits package and C) if I hadn't been brought to the point of desperation?

Randstad should listen to what the job seekers have to say from the start and not bombard them with the jobs they're desperate to fill so they can make a quick buck. I would have preferred they just tell me that they wouldn't be able to help me.

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Preferred solution: I would like to be considered for future, more suitable positions.

User's recommendation: Be firm with Randstad.

Anonymous
map-marker Rochester, New York

Denied an opportunity because of my past when they have workers with the same past

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I was denied an opportunity for a job because of my background when I know several employees with federal backgrounds working in your company and I know them personal, Jermaine Ellison for instance.
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Anonymous

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Verified Buyer
| map-marker Woodbridge, Virginia

Have not been paid

Below is my email thread between myself and my rep Haley Penfield about being paid , I have received nothing but the run around when she does decide to respond, I refuse to keep being lied to , I worked the hours provided to her for my second week and still havent been paid , Im in the process of taking this matter higher if I do not receive my pay.
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Edye Rne

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Verified Reviewer
| map-marker Madison, Florida

Direct deposit late

Miss days off my direct deposit I did get my full pay from all hours I work now i got to wait a nother week before i ger paid and I really needed thar money to pay off a bills
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Loss:
$200
Ryan M Zwv

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Verified Reviewer

Misinformation

My interview was set. Specifically said "we will meet at this address, this time" and received email, and text up to the hour before the scheduled time.

when I showed exactly where I was told to, I was informed the position was filled a week ago, and that Randstad kept sending people to non existent job interviews. I replied to the email explaining i was disappointed and felt my time was wasted. I received a phone call telling me I sent an unprofessional email, and arrived at the wrong location, which was contradictory to the half dozen email and texts I received.

I should have researched more, I was told... by far the worst, most unprofessional business in ANY regard I have ever had to deal with.

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Sonja M Zau

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Verified Reviewer

Recruiters have a habit of not calling

Original review Aug 21, 2023
I have received 2 separate interview requests with 2 different Recruiters, and neither of them called. They will send reminders via email and text and yet they cannot seem to adhere to the proper procedures. Time is our most precious commodity, and I have now wasted mine twice. It is very disconcerting and unprofessional for them to treat people in this way--and without compunction. There is something called decorum---Randstad needs to practice this trait.
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Pros:
  • Send great reminder emails
Cons:
  • Poor business model
  • Make appointments for interviews and never call as promised
  • Poor human value system

Preferred solution: Apology

User's recommendation: Look for a company that has a superior customer service rating--Randstad is not it!

1 comment
Guest

This morning, I, too, got a no-show from a recruiter after multiple reminders of the meeting. The no-show was my first experience with Randstad.

I require professionalism from business partners. Goodbye, Randstad.

Madasyn Olh

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Verified Reviewer
| map-marker Collierville, Tennessee

Payckeck

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These *** people suck the call center is some people who can't speak *** English they won't give you a supervisor or update a fckin computer error that they clearly *** made don't work for them it's a ripoff run
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User's recommendation: Run far away

Albert V Wrc

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Verified Reviewer
| map-marker San Antonio, Texas

Resolve payrol issue

I need someone to contact from hr or personal I was suppose to recvs my payroll check on 7/28 I never input a checking acct for direct dep but you all had someone acct on my payroll and sent it to that bank the bank rejected it but I didn't find all this out til payday and you all knew check was rejected and by Texas law I req last ck and should of paid me early but now the mailed it and they short me hours I gonna call Texas work force commission. Now I didn't get my check til 10 days after payday and now I owe 500 in late fees for rent 50..00 a day *10 = 500late fees + 550 rent I don't have extra 500 now I have to leave my place no where to go all because Randstad messed up and wouldn't admit it correct the problem and just cut me a check on filling Monday Texas has payday laws I'm not gonna let this go they don't answer phones are if you speak your mind they ignore you and they haven't send me any work when all I've done is work hard for them

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Loss:
$125
Cons:
  • No communication at all

Preferred solution: Rest of my pay and file law suit

User's recommendation: You choice to take chance on them what make you any different that they don't do the same to u

Flavia Izy

This is a temp agency

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The representatives at this temp agency are completely incompetent and ignore the employees they hire. The agency consistently pays employees incorrectly. The agency representatives are rude and will not call back or email back and to speak to them in person they say they will look into your questions and call back and never ever do. So unprofessional and uneducated. An agency representative was asked if points fall off after 90 days and replied is that 3 months? She legit didnt even know that 90 days is 3 months.
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Cons:
  • Are cons

Preferred solution: Agency representatives need to be fired and replaced with someone who actually works

User's recommendation: Absolutely NOT

Anonymous
map-marker Apopka, Florida

Missing paycheck and riembursement

Horrible customer service, I called Wednesday through Friday And I talk to 2 different people. And it was if they had their own rules! Neither of them said the same thing.
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Albert V Wrc

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Verified Reviewer
| map-marker San Antonio, Texas

Resolve payrol issue

I need someone to contact from hr or personal I was suppose to recvs my payroll check on 7/28 I never input a checking acct for direct dep but you all had someone acct on my payroll and sent it to that bank the bank rejected it but I didn't find all this out til payday and you all knew check was rejected and by Texas law I req last ck and should of paid me early but now the mailed it and they shortedme hours I gonna call Texas work force commisiy
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Michael W Ihl

Worst phone interview ever

Wish all of you could hear the interview. The employee was actually trying to steer me away from the job. Kept coming up with excuse after excuse. I have over 10 years of management experience at the highest levels and yet was steering me away from a warehouse management job
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User's recommendation: Find someone else

Anonymous
map-marker Bloomfield, Connecticut

Emplyment dates

I called to obtain my employment dates and received the info I requested. No complaint or problem. I am trying to determine if I am eligible for unemployment when I am not given enough work from the client? I will likely contact unemployment soon to determine my eligibility if I do not get enough hours to survive fron Randstad.
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Anonymous
map-marker Nashville, Tennessee

Complaint

I have not heard from the Marianne Thomas since that day I made a complain. That was not the first time Randstad recruiter has ignored a scheduled interview because they have filled the position.
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User's recommendation: Every candidate deserves to be treated with respect and dignity

Sydney W Aiu

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Verified Reviewer
| map-marker Waldorf, Maryland

Screening question listed was incorrect

Good afternoon, I have applied to the PT HR Specialist-Deerfield, Illinois (remote) position and one of the screening questions listed was that the position was onsite and asked if I would be available for on-site so I selected no since the position was remote. I was inquiring to see if my application would be discarded for the position since I selected no although the position states that it is remote?
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