Randstad USA - Unprofessional
My concerns are that the management team and recruiting team are very unprofessional. From Kensza Virgil, Renarter Harvin, Jerkia Rinnix and all of the Team Leads from Charlotte NC is not a good management team.
I donโt even no how they got this far. They donโt care about anything but they tile. What job makes you have coaching during your breaks? Your breaks suppose to be your time.
Itโs already bad enough when you are on the phones for a long period of time. You never have a chance to ease your mind. They donโt want to investigate when something is wrong. They office always close.
But they tell you itโs a open door policy. I had a Manager by the name Dana Houi literally yelled at me like n a unprofessional tone because of my points. Something that should of been done in our coaching that we have to use on our breaks. Dana is not there to do her job.
Donโt take a position that you cannot handle. By her being my TL and every time I ask her something pertaining my metrics, she always busy. She have to do this and that. We are CCRs so we have to multi task.
So managers canโt multi task. Managers at this location is only there for a check. The are no where near professional. I have points on my record from something that was not my fault and I been trying to get my manager to look into it but she been dodging me about it and told me to research it and she donโt have time for it.
Something needs to be said and done.
They way Dana talked me and yelled at me, I kno for fact if I would of even match my tone to hers I would of got FIRED. She made me feel very very uncomfortable by the way she talked to me.
Reason of review: Poor customer service.
Location: Lake Mary, Florida
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