I didn't receive my W-2 form from Randstad Staffing by January 31st so I called the local office today asking for it but was referred to their online 3rd party site to obtain an electronic copy. After entering my SSN as the Username and last four of SSN as the PIN #, my info wasn't found.
When I called the 3rd party site assistance line, they looked me up but said Randstad no longer uses their business to distribute W-2 Forms. My question is - if they no longer use this 3rd party business to distribute forms, then why was I referred there, why is this same service still listed on Randstad's website, and why wasn't I mailed a copy?
I'll be taking this up with the company tomorrow but this is unacceptable. I won't be working for them again.
Reason of review: Bad quality.
Preferred solution: Deliver product or service ordered.
Location: Sacramento, California